Engagement Hub

The Engagement Hub lets your brand teams design and run token-powered engagement strategies - even before full feature deployment.

Key Capabilities (in progress)

Although still in development, the following capabilities are at the core of the Engagement Hub:

Trigger messages and incentives based on product events (claim, repair, resale).
Use AI to personalize engagement when product metadata is incomplete at onboarding.
Support post-sale campaigns even when no user account was created at purchase.

Launch gamified campaigns based on purchases, product interactions, or social engagement.
Attribute loyalty points, digital collectibles, or discount coupons.
Define reward triggers and redemption thresholds.

Send contextual messages post-purchase: educational content, invitations, upsells.
Trigger incentives when customer inactivity is detected (e.g. "Come back and earn 50 points").
Enable Google/Apple Wallet-based notifications for seamless re-engagement.

Reward user-generated content like Instagram stories, Google reviews, or product shares.
Automate campaigns encouraging referrals and user invitations.
Offer NFTs unlocking exclusive content or early access.

Let Keyban’s AI suggest optimized messages, target segments, and preferred channels.
Automate campaign creation based on customer behavior or buying history.
Use smart templates to quickly launch seasonal or flash campaigns.

Consumer goods: Claim events trigger post-sale engagement flows. AI helps enrich incomplete DPPs and launch targeted follow-ups based on product lifecycle.
Cultural & collectibles: Invite past buyers to events via QR-based NFT invitations, curated by an AI agent.
Wellness retail: Post-purchase wellness tips sent via wallet; evolving status levels based on visit frequency.
Food service: Points used at checkout, campaigns triggered by customer reviews, AI-driven social messaging.