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Loyalty Program - Assets Guide

This guide is designed for art directors and creative teams to prepare visual assets for the loyalty program.

Overview

The loyalty program requires different types of assets depending on platforms and components:

  • Web application: Logo, background image, onboarding carousel
  • Apple Wallet: Logo and background image for Apple passes
  • Google Wallet: Logo and background image for Google passes

Web Application Assets

Usage: Displayed in the main application interface

  • Format: SVG (recommended) or high-resolution PNG
  • Dimensions: 512×512 px minimum (square format)
  • File size: Maximum 500 KB
  • Considerations:
    • Must be readable on both light AND dark backgrounds
    • Avoid details that are too fine
    • Provide a simplified version if necessary

Main Background Image

Usage: Background of the user interface

  • Format: PNG
  • Dimensions: 1920×1080 px (16:9 ratio)
  • File size: Maximum 1 MB
  • Considerations:
    • Must allow good readability of overlaid text
    • Consistency with brand identity
    • Optimized for different screen sizes

Onboarding Assets

Welcome Background Image

Usage: First impression during registration

  • Format: PNG
  • Dimensions: 1920×1080 px (16:9 ratio)
  • File size: Maximum 1 MB
  • Tone: Welcoming, engaging, representative of the brand

Usage: Presentation of program benefits (3-5 slides)

  • Format: PNG
  • Dimensions: 800×600 px (4:3 ratio)
  • File size: Maximum 300 KB per image

Apple Wallet Assets

Usage: Displayed on the loyalty card in Apple's Wallet app

  • Format: PNG only (Apple requirement)
  • Dimensions: 160×50 (1x), 320×100 (2x), 480×150 (3x)
  • File size: Maximum 100 KB
  • Specifications:
    • Transparent background recommended
    • High contrast for readability
    • Clean style (space is limited)

Apple Wallet Background Image

Usage: Background of the Apple loyalty card

  • Format: PNG only
  • Dimensions: 624×168 (2x), 936×252 (3x)
  • File size: Maximum 100 KB
  • Considerations:
    • Subtle colors (important information overlaid)
    • Consistency with visual identity
    • Avoid overly busy patterns

Google Wallet Assets

Usage: Displayed on the loyalty card in Google Wallet

  • Format: PNG
  • Dimensions: Minimum 660×660 px (square format)
  • File size: Maximum 500 KB
  • ⚠️ IMPORTANT: Google applies circular masking
    • Place important elements in a central circle
    • Leave a 15% margin on the edges

Google Wallet Background Image

Usage: Banner of the Google loyalty card

  • Format: PNG (mandatory)
  • Dimensions: 1032×336 px (3:1 ratio)
  • File size: Maximum 5 MB
  • Style: More creative space available, can be more detailed

Delivery Checklist

For each asset, provide

Formats and versions:

  • Final optimized version
  • Source version (PSD, AI, etc.) for future modifications
  • Alternative versions if necessary (light/dark)

File naming:

  • logo-app.svg (main logo)
  • bg-app.png (main background)
  • bg-onboarding.png (welcome background)
  • carousel-01.png, carousel-02.png, etc.
  • logo-apple-wallet.png
  • bg-apple-wallet.png
  • logo-google-wallet.png
  • bg-google-wallet.png

Metadata:

  • Title and description for each carousel image
  • Accompanying texts if necessary
  • Main colors in hexadecimal (#RRGGBB)

This guide will be updated according to evolving technical constraints and creative needs.